Tracking order

Thank you for shopping at ZartCurve. We understand how important it is to know where your order is. Since we do not offer a user account center, we have designed a simple and transparent tracking process to keep you informed every step of the way.

How to Track Your Order

Once your order has been shipped, you will receive an email from [email protected] containing your tracking number and a link to the carrier’s website. If you did not receive this email, please check your spam or junk folder. The tracking number is a unique code (usually a combination of letters and numbers) that allows you to monitor your package’s journey from our warehouse to your doorstep.

Step-by-Step Tracking Process

Locate your tracking number in the shipping confirmation email from ZartCurve.
Visit a reliable tracking service such as 17Track. This platform supports hundreds of carriers worldwide and provides real-time updates.
Enter your tracking number into the search bar on the 17Track homepage and click the "Track" button.
Review the tracking details which will show the current status, location, and estimated delivery date of your package.

Using 17Track for Easy Tracking

17Track is a free, third-party tracking tool that aggregates data from over 700 couriers. To use it:

Go to 17track.net.
Paste your tracking number into the input field.
Click the "Track" button to see the latest status.
You can also download the 17Track app for push notifications on your phone.

If you prefer alternatives, PackageRadar and AfterShip offer similar services with user-friendly interfaces.

What to Do If Tracking Information Is Not Updating

It is normal for tracking information to take 24–48 hours to appear after shipment, especially for international orders. If your tracking number shows no updates after 5 business days, please contact us at [email protected] with your order number and tracking number. Our team will investigate and get back to you promptly.

Delivery Timeframes

Delivery times vary depending on your location and the shipping method selected at checkout. Standard domestic orders typically arrive within 5–10 business days, while international orders may take 10–20 business days. Please note that customs processing can occasionally cause delays beyond our control.

Need Help?

If you have any questions about your order or tracking, feel free to email us at [email protected]. We are here to help you enjoy your ZartCurve T-Shirts & Tops, Pants & Trousers, and Skirts as soon as possible.